Contact information
Order Support Contacts
8BitDo is operated by 8bitdowed.
Last updated: October 26, 2026
The sections below follow the normal customer journey from first review to support.
How to reach us
Email support@8bitdowed.shop or call 6678133176. Support hours: Contact support for current availability..
1. Business identity
8bitdowed operates the brand and online store at 8bitdowed.shop. The domain, support channel, and business details on this page are the official public contact points for this storefront.
2. Contact details
Email: support@8bitdowed.shop
Phone: 6678133176
Business address: 1902 6th St NW, Great Falls, Montana, 59404, United States
3. Order support
Please include the order number and a clear description of the question. For damaged, defective, incorrect, or missing items, include useful photos when available so the support team can review the order accurately.
4. Returns and delivery questions
Do not send returns before receiving approved instructions and confirming the address in our Return and Refund Policy. Shipping estimates, carrier details, and delivery costs are published in our Shipping Policy and at checkout.
5. Business hours
Our published support availability is Contact support for current availability.. Messages received outside those hours are reviewed on the next business day, excluding public holidays.
6. How we respond
Contact support@8bitdowed.shop or 6678133176. We use the information supplied only to identify the request, review the relevant order, and provide a response. Sensitive payment credentials should never be sent by email.
Contact information
| Store | 8BitDo |
|---|---|
| Legal operator | 8bitdowed |
| Business address | 1902 6th St NW, Great Falls, Montana, 59404, United States |
| support@8bitdowed.shop | |
| Phone | 6678133176 |
| Support hours | Contact support for current availability. |